+Scott Watson

Wednesday, 19 August 2009

Vendor & Client Relationships

It's vital in any client/customer relationship that integrity, aside from competence, rules the day. I've experienced it many times during the past 11 years with Summit where a potential client focuses more on undervaluing our offering, going purely for lowest price, while being dead against losing any potential value and ultimately, stealing our intellectual property rights and copyrighted material. Understandably, these aren't the people we enter client relationships with. The toxic waste these people project serve to destroy trust and make the supposed relationship more of a 'transaction'.

So, it's a light hearted, but very valid video clip which should serve as a reminder that win-win is always best.


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