Emotional Intelligence Training For Trainers

Emotional Intelligence Training is often reserved for managers and leaders.  Why?  Well, largely because managers and leaders are responsible for, and expected to, enable and engage team members to perform at, or near, their best each and every day.  Quite a challenge!

But one audience overlooked all too easily is Emotional Intelligence Training for trainers.  The very people who are charged with educating and encouraging your employees to undertake their role effectively, and connect with your customers, internal and external, in a professional manner.

But why is Emotional Intelligence Training so important and valuable for your organisation's training team and HR partners?

Emotional Intelligence Training can help you and your colleagues to learn some proven, easy to use 'soft skills' that can deliver 'hard' results, and it doesn't matter whether you are a private, public or charitable organisation.  These Emotional Intelligence skills and competencies are as relevant and effective in virtually any environment.

Some of the specific benefits of Emotional Intelligence Training for Trainers include:

1. How to develop empathy to engage learners (including reluctant learners) in their self-development.
2. Developing emotional resilience and greater ability to bounce back from learning 'failures' more quickly and easily.
3. Boosting collaboration in the learning environment through improved facilitation competence rather than the 'Chalk and Talk' approach.  Remember, just because you are presenting does not mean that your audience members are learning!
4. Promoting more personal ownership of applying learning without appearing autocratic.

The benefits of Emotional Intelligence Training for Trainers are immense and these are just a few.  So, if you want to boost the effectiveness of your management training, team building, assertiveness skills, coaching skills or an abundance of other vital skills to help your organisation prosper, developing Emotionally Intelligent Managers and Trainers can definitely help you.

Assertiveness Skills - Giving Feedback Proactively

Many people in business worry about not just how to give feedback to a colleague or customer, but the consequences and implications for them personally having given it.  This is especially true when the recipient of the feedback is your line manager, or a long-standing and profitable customer.

But assertive communication isn't about being aggressive and/or forcing your opinion, view or position on to another human being.  Indeed it's anything but.  So how can you provide feedback to another person, without them feeling they are being attacked, but whilst maintaining rapport and a win-win outcome?

It's pretty straightforward and easy to do, with a little practice and an element of self-awareness too.  And, in the short video, Dirk Bansch, Director of Learning and Development at Summit Training shares with you two easy to use methods of giving feedback and inviting agreement on how you will communicate together in future.

Give it a go and let me know how you get on.

Scott

Management Coaching

Management Coaching is often overlooked as a vital performance improvement tool.  After all, the individual has been promoted because they have demonstrated a certain, and acceptable level of competence in their previous role, and hopefully, potential for being successful as a manager.

But it's not always that simple.  Many managers are promoted to the role because they were technically competent as a technician, where they were responsible for their own performance, rather than having clearly demonstrated the ability to encourage, enable, motivate and support others to commit to, and work towards, the achievement of specific organisational goals.

Do you think that m/any of the managers in your organisation would feel comfortable in asking you, their boss, for assistance in developing their skills in managing priorities, which are often conflicting priorities with somewhat challenging deadlines, or how to turn around poor performance and engage team members?  If they would, fantastic!  If they wouldn't, you may be losing out on a significant amount of potential added value, and indeed, better results.

Here is an example of just how effective and worthwhile a one day management coaching session can be.

If you would like to optimise the effectiveness of your managers, why not get in touch with my team at Summit  Training by emailing Info@SummitTraining.co.uk or calling 0845 052 3701.

Emotional Intelligence In Education

With the need for an value of Emotional Intelligence becoming more accepted in schools and universities, we take a look at one Head Teacher of an OFSTED rated 'Outstanding' school and how developing emotionally intelligent teachers will benefit his school, staff, students and parents.

Emotional Intelligence training for teachers is something of a new development.  Why? Largely because head teachers are so focused on ensuring that their data, quality and outputs are sufficient to achieve the best possible OFSTED rating possible.  And, this is completely understandable.  Alongside the safeguarding of students, OFSTED is the number one priority for head teachers. 

Many schools are now exploring how emotional intelligence training can support their teaching and support staff to improve the quality of learning, help students manage disruptive emotional impulses and of course, unacceptable behaviour patterns too.  But one head teacher has gone one vital step further than many.  He has decided to apply emotional intelligence skills to how he and his staff communicate and collaborate with parents.

Take a look at how Mr Jim Inglis, Head Teacher of Altrincham C E Aided Primary School is focusing on improving the quality of teaching with emotional intelligence.

 http://www.EmotionalIntelligenceSpeaker.co.uk/

Management Training Course With A Difference

Management Training courses can all too often be too much theory, too many Powerpoint slides and nowhere near enough hands-on, brains-on learning by doing.

We supported DHL Express in Bahrain to develop 25 of their high potential managers, and they absolutely loved being actively involved in team building activities - and personal reflection time throughout their 6 day management training course.

When you are seeking to appoint a management training partner, remember to look beyond the glossy brochure and super-cool web site.  Look for testimonials you can verify and a commitment from your selected partner to transfer knowledge, skills and competence to your in-house team.  That's where you lasting ROI is generated.

SUMMIT Training and http://www.ScottWatson.co.uk/ are the sites you may wish to explore.